Title: Guest Services Administrator – (Contract) - Job#5356
Location: Foxboro, MA
Job Description:
Our client is seeking a polished and professional Guest Services Administrator to join their team. This customer-facing role supports the company’s culture and daily operations by ensuring a welcoming and efficient front desk experience. The administrator oversees guest check-ins, front desk email, and processing of incoming POs while providing general assistance to the facilities administration team. This position combines exceptional customer service with organizational skills to maintain a professional and orderly environment.
Responsibilities:
- Guest and Visitor Management:
- Greet and assist visitors, customers, and employees with professionalism and friendliness.
- Manage check-ins, issue visitor badges, and assist with customer experience center operations.
- Communication & Coordination:
- Answer and direct calls and emails from the main phone line and inbox.
- Handle correspondence and distribution of deliveries, mail, and packages.
- Administrative Support:
- Perform data entry tasks, including updating employee databases and processing purchase orders.
- Support office supply inventory management, including ordering and maintaining equipment.
- Assist with special projects, event planning, and meeting setups.
- Facility Management:
- Ensure the front desk, lobby, and shared spaces are clean, organized, and welcoming.
- Conduct regular inspections of kitchens, restrooms, meeting rooms, and coffee stations.
- Oversee building access systems, including badge creation and management.
Required:
- Exceptional professionalism and a customer-focused attitude.
- Prior experience in a similar customer-facing role.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.) and ability to adapt to new technologies.
- Excellent verbal and written communication skills.
- High school diploma or equivalent.
- 3–5 years of office administration or hospitality experience.
- Physical ability to perform tasks such as moving chairs/tables and lifting up to 25 lbs.
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for premier corporations and a multitude of industries across the United States. We are the Peacemakers In The Talent War – bringing the best and brightest talent to Employers of Choice, enabling critical project success, fostering progressive employment relationships, and promoting competitive advantages for our Clients and the Talent Marketplace we serve. Delphi accomplishes this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You’ll find our team is highly experienced, friendly, professional and ready to advocate on your behalf, armed with industry trends, and an understanding of employer expectations.
